Data-Driven Systems Planning and Performance Measurement

Focus Strategies is dedicated to helping communities reduce and end homelessness through the use of local performance and other data. The goal of no one experiencing homelessness longer than 30 days, as articulated in the federal Homeless Emergency Assistance and Rapid Transition to Housing (HEARTH) Act, frames all of our efforts. Our work includes:

• Facilitating planning and community buy-in for moving towards meeting HEARTH objectives and requirements;
• Helping communities assess their progress in meeting HEARTH objectives and developing implementation plans to improve such efforts;
• Assessing the quality and utility of local homeless data for informing change;
• Analyzing local HMIS data against national and local performance outcomes;
• Synthesizing data from multiple systems of care (homeless, mental health, human services, etc.) to identify client overlap and service utilization patterns;
• Helping communities implement realistic outcome measures and performance-based contracting;
• Identifying current system resource investments and recommending ways to repurposed investments to maximize dollars;
• Developing homeless system outcome measurement plans and tools; and
• Developing performance reports at the state, CoC, and program levels.

Systems Planning and Performance Measurement Projects

Focus Strategies has aided various communities throughout the country in system-wide planning and performance measure evaluation. Working alongside community leadership and key stakeholders, we have provided technical assistance, in order to help improve systems outcomes and work towards reducing homelessness towards functional zero. Our work in this area utilizes our SWAP suite of tools to understand current performance, as well as potential performance given system-wide changes within a community.

Samples of these reports and presentations from systems planning and performance measure projects are listed below:

City of Seattle, King County, and United Way of King County | Homeless System Performance Assessment and Recommendations with Particular Emphasis on Single Adults
Report published September 2016

Homeless Coalition of Palm Beach County | Palm Beach County System Performance Report
Report published June 2016

San Mateo County | Ending Homelessness in San Mateo County
Report published July 2016

City of Eureka and Humboldt County | Homeless Strategy and Implementation Plan
Presented May 7, 2015

Other clients we have worked with this area include:

• Melville Charitable Trust – State of Connecticut (February 2017 – Present)
• Regional Task Force on the Homeless – San Diego County (January 2017 – Present)
• Changing Homelessness – Jacksonville, FL (August 2016 – Present)
• City of Philadelphia (January 2017 – June 2017)
• City and County of San Francisco (November 2015 – Present)
• Nashville Metropolitan Homeless Coalition (April 2015 – January 2016)
• City of Alexandria Department of Community and Human Services (DCHS) (2015)
• National Alliance to End Homelessness and the Commonwealth of Virginia (2014-2015)
• Homeward, the CoC Lead Agency in Richmond, Virginia (2014-2016)
• State of California (2014-2015)
• North Carolina Coalition to End Homelessness (2011-2014)
• State of Montana (2012)