System Performance Tools

SWAP is a new and more powerful suite of tools designed to help communities use local data to understand current system performance and model the impacts of a range of programmatic and investment changes.  The SWAP tools build upon the Performance Improvement Calculator (PIC) described below, but have a number of additional features making them more useful for system planning purposes.  The SWAP analyzes system performance at a project-by-project level and allows communities to model changes at the project level as well.  SWAP also allows communities to see how changes made at the project level impact the size of a community’s homeless population over a five-year period.  Using the SWAP, communities can see what kinds of strategic policy changes are needed to get to ”effective zero.” The SWAP tools, instruction guides, and other materials can be found on our SWAP page.

  • Budget Data Collection Tools

To populate either the SWAP or the PIC, communities have to collect data on the annual operating budgets of all programs participating in HMIS, so that project performance can be understood in relation to level of investment.  Focus Strategies has developed template tools communities can use to collect the needed data from providers in a consistent manner. Our template budget collection tools and instructions can be found on the SWAP page.

The Performance Improvement Calculator is an interactive tool that allows communities to use local cost and performance data on homeless programs to model strategies that decrease homelessness.  This tool allows communities to model the impact of changes at a program-type level (e.g. emergency shelter, transitional housing, rapid re-housing).  To understand project performance and the impact of changes at the individual project level, communities should consider using the SWAP.

System Performance & Right Sizing Reports

System Performance Presentations

Two powerpoint presentations prepared by Focus Strategies for the North Carolina Coalition to End Homelessness.   These documents detail how the Winston-Salem/Forsyth County CoC has used HMIS data to understand system performance, measure impact, and identify changes needed to right-size the system such that no one is homeless longer than 30 days.

Coordinated Entry Research and Reports

Homeless Count Publications

Needs Assessments and Program Evaluations

Supportive Housing Publications and Tools

Coming Soon…